Credit Control Process Lead

English on B2 and French  language on B2 level (essential for client communication purposes), 4+ years of business / marketing experience, required, Higher education, Strong knowledge of debt collection laws and regulations, Excellent communication and negotiation skills, Proficient in financial analysis and risk assessment, Attention to detail and strong organizational skills, Ability to handle difficult and sensitive situations professionally, Strong problem-solving and decision-making abilities, Solid project management, planning, organizing, and time management skills required, Strong proficiency in MS Office, BMC Remedy, trending, and reporting required, Proven analytical skills with a curiosity to dive into data leveraging various reporting tools, Excel, and /or ability to write sql to mine our incident and problem data, Clear and effective written and verbal communication, influencing, and strong interpersonal skills, Experience working in relevant environment/s, Financial Services, First Data or other third party card servicing vendor is essential

Multisport card, Christmas bonus, semi-annual bonus, training and courses, private medical care, life insurance, leisure zone, extra social benefits, employee referral program, charity initiatives