Client Onboarding Manager with Hebrew

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Citi’s Client Onboarding Team.By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.Team/Role Overview: The EMEA Trade and Treasure Services (TTS) Onboarding Team is responsible for  onboarding Cash Management products across the Citi Treasury and Trade product suite across Middle East & Africa region, including account opening, account maintenance, technical integration activities. We are a team that is obsessed about providing a positive onboarding experience for our clients.What you’ll do: Lead client onboarding projects of regional and global cash management solutions working directly with specific middle market clientsContinuously reduce onboarding cycle time, minimize deal slippage and associated revenue conversion lead timeAccurately report project status, escalating effectively for “on hold” and slow-moving requests.Application of structured project management methodologies throughout the onboarding life cycle, ensuring effective project control and delivery to planWork with Relationship Management, Sales, Product Management, Client Services and Operations to ensure client satisfaction - navigate bank on behalf of client, leveraging Citi's global resources to ensure smooth delivery.Attending, when necessary, Client meetings in close cooperation with Product Sales and Relationship ManagersEffective maintenance and communication of MIS and project metricsAppropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy.What we’ll need from you: 4+ years of relevant Client Onboarding and/or Project Management experienceFluent English and Hebrew is mandatoryAbility to manage complex integration solutions, working alongside Technical and Technology teamsResults orientation - evidence of proactively driving projects is the conclusionExcellent communicationOrganizational and planning skillsDecision making and problem-solving skillsFlexibility - ability to manage a varying workload (i.e., volume, complexity, and composition)Attention to detail and experience of working in a controlled environmentWhat we can offer you:By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:Private Medical Care ProgramLife Insurance ProgramPension Plan contribution (PPE Program)Employee Assistance ProgramPaid Parental Leave Program (maternity and paternity leave)Sport CardHolidays AllowanceSport and team recreation activitiesSpecial offers and discounts for employeesAccess to an array of learning and development resourcesA discretional annual performance related bonusA chance to make a difference with various affinity networks and charity initiativesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.#LI-MR1------------------------------------------------------Job Family Group: Customer Service------------------------------------------------------Job Family:Institutional Client Onboarding------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location Full Time Salary Range:165 020,00 zł - 280 980,00 zł------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.------------------------------------------------------This job opening is for an existing job vacancy.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster.