Business Analyst with German/French

The role is for an experienced hands-on Business Analyst in ecommerce who has a passion for working directly with clients, business partners and subject matter experts, determining customer needs and providing clearly defined business requirements. As a BA Consultant you will actively engage with the business to create detailed business cases and clear problem-solving statements. We want you to be pro-active, curious, enthusiastic and open to new experiences. Your key responsibilitiesDesign functional specifications of applications to address business and user needsIdentify internal and external factors which may impact requirementsDocument requirements including customer journey, features, user stories, cross-team dependencies, separating core product build vs. integration features, outlining what is in and out of scopePrepare and present a compelling business case for proposed solutionsDetermine objectives, dependencies, resources, timelines, metrics, costs and risks associated with the proposed plans and initiativesHelp identify problems, opportunities and methods for improving existing business processes and workflowsUse a variety of business process and workflow design tools and techniquesSupport the evaluation of tradeoffs from the incorporation of different elements into the design and their impact on overall functionality, interoperability, efficiency and costs of the softwareParticipate in the development of systems during various stages of the development lifecycleSkills and attributesStrong analytical, problem solving and negotiation skillsBusiness case creation expertiseExperience in process mapping, requirements elicitation and business case formation.Ability to be the interface between subject matter experts, business owners and technical experts.Strong workshops facilitation skillsProven delivery focus – understand what needs to be done and when and can help the Project Manager and Business Owner deliver to thisTo qualify for the role you must have6+ years of experience in the field of Business AnalyticsExperience in consumer Industries or Retail, eCommerce front-end and back-end. Magento and AEM would be considered as an advantage.Expertise in business case creation and requirements gathering Sufficient knowledge to help build and refine consulting frameworks around processes, technology and people to enable clients to create enhanced B2C/B2B customer journeys, digital products, applications and touchpoints.Proficiency in EnglishIdeally, you’ll also haveProficiency or good command of German/French (B2+)Excellent verbal and written communication skills with the ability to communicate across all levels of an organizationAbility to multi-task and manage ambiguityWhat we look forPeople with commercial acumen, technical experience and enthusiasm to work with companies across the globe  People not afraid to ask questions, deep dive into the challenge and eager to constantly learn and self-develop Willingness to work abroad 3 days per week