Associate Manager, Client Success (Afternoon shift)

2-5+ years of experience working in a managerial capacity in a support, sales/retention, or Customer Service role, 1-3 years minimum experience working in the payment processing and/or software solutions industries, At least 1 year background/experience in portfolio management or processing/software leadership role where you were instrumental in developing processes and department protocols, 2-3 years of experience and proficiency with Google Suite, Learning Management Systems such as Lessonly, and related software, Ability to translate your skills to other employees through training and mentoring, Must have excellent verbal and written communication skills to appropriately manage both internal and external partner relationships, Strong retention, marketing, leadership and interpersonal skills, Excellent verbal and written communication skills with strong marketing, sales, retention, or VIP portfolio management background, Thorough understanding of client success processes and department protocols within SpotOn ecosystem and potentially within a specific specialty success group like Integrations, Pricing, or Retention/Cancellations, Ability to moderate both small and large groups

dofinansowanie zajęć sportowych, prywatna opieka medyczna, owoce, spotkania integracyjne, firmowa biblioteka, brak dress code’u, gry wideo w pracy, kawa / herbata, napoje, strefa relaksu, pakiet relokacyjny, program rekomendacji pracowników