Architect with ServiceNow & GenAI expertise (f/m/x)

We are looking for a Senior Architect to join Sii and design end‑to‑end solutions that combine expertise in the ServiceNow platform with modern GenAI‑driven capabilities. In this role, you will shape architectures that seamlessly connect AI agents with core ServiceNow modules such as ITSM, CSM or HR, ensuring both the platform and AI layers work together as one cohesive ecosystem. Your work will support external organizations in building intelligent, scalable service solutions.Your tasksDesign solution architectures that integrate ServiceNow capabilities with GenAI‑based agent componentsDefine and implement technical concepts for AI agents supporting ITSM, CSM or HR workflowsTranslate business needs into scalable, platform‑aligned designs across ServiceNow + AI layersCollaborate with development and product teams to ensure consistent implementation of architectural guidelinesReview and enhance existing designs to improve performance, automation quality, and maintainabilityDocument architectural decisions and provide technical guidance throughout deliveryRequirementsStrong experience designing architectures on or around the ServiceNow platformHands‑on understanding of GenAI concepts and AI‑agent implementation patternsAbility to design scalable and maintainable solutions across both platform and AI layersExperience working with service workflows such as ITSM, CSM or HRAbility to collaborate with technical and product teams in complex delivery environmentsFluency in EnglishResiding in Poland required