Architect with ServiceNow & GenAI expertise (f/m/x)

Design solution architectures that integrate ServiceNow capabilities with GenAI‑based agent components
Define and implement technical concepts for AI agents supporting ITSM, CSM or HR workflows
Translate business needs into scalable, platform‑aligned designs across ServiceNow + AI layers
Collaborate with development and product teams to ensure consistent implementation of architectural guidelines
Review and enhance existing designs to improve performance, automation quality, and maintainability
Document architectural decisions and provide technical guidance throughout delivery

Strong experience designing architectures on or around the ServiceNow platform
Hands‑on understanding of GenAI concepts and AI‑agent implementation patterns
Ability to design scalable and maintainable solutions across both platform and AI layers
Experience working with service workflows such as ITSM, CSM or HR
Ability to collaborate with technical and product teams in complex delivery environments
Fluency in English
Residing in Poland required

Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
Comfortable workplace – class A offices or remote work
Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
Investment in your growth – meetups, webinars, training platform and technology blog – you choose
Fantastic atmosphere created by all Sii Power People

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