Application Operations Technician

Primary technical resource for one or more applications
Follow-up on day-to-day operational issues
Coordination with application owner / service owner
Troubleshooting complex and demanding cases
Plan and execute migrations and upgrades
Collaborate with cross-functional teams, including Windows/Linux Core, DB, networking, virtualization, and security, to deliver integrated solutions
Working in hybrid environments like Azure, AWS, GCP, On-prem
Troubleshoot technical issues in SQL server instances: VM performance, Windows server failover cluster
Assist customers in performance troubleshooting

Experience in managing and supporting critical enterprise applications across hybrid environments (Azure, AWS, GCP, and on-premises)
Knowledge in the area of troubleshooting demanding cases, including SQL Server performance, VM optimization, and Windows Server failover clustering, etc.
Experience in planning and executing migrations and upgrades while collaborating with cross-functional teams such as Windows/Linux Core, database, networking, virtualization, and security to deliver integrated solutions
Microsoft AZ-104 Azure Administrator or similar within AWS, GCP or OCI
ITIL Foundation or equivalent
AZ-800 and AZ-801: Windows Server Hybrid Administrator
HashiCorp Terraform Associate
English B2 level
Structured in operations and documentation
Customer-oriented, ensuring stable and responsive end-user experience
Team player, effective in cross-technology collaboration
Proactive in identifying performance improvements and capacity needs

BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, copyrights, life insurance, workation
DEVELOPMENT OPPORTUNITIES (UoP and B2B): certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud)

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