UX Researcher

Our UX Research team is four people and we are adding a fifth. You would own research end to end on two long-running product accounts, roughly half your time each.

Future Mind is a team of more than 300 people building software products for clients such as Żabka, Biedronka, Pepco, Superpharm, HEBE, LPP (Sinsay, Reserved) and many others.

What the job isrunning research end to end: scoping with the client, choosing the method, briefing recruitment, fieldwork, analysis, deliverysitting with clients to work out what business decision the research has to serve, and saying so when research is not the answermoderated and unmoderated usability testing, in-depth interviews, workshops, desk research and benchmarkingturning findings into something a product team acts onworking on how we run research: our templates, AI-assisted analysis, our own Claude-based tooling

What we need3+ years in UX, CX or product research, on projects you owned rather than supportedthe judgement to match a method to a problem, and to defend that choice to a clientreadiness to run sessions on site and travel when the project needs itPolish at native level, English good enough to moderate a session and write a reportworking with AI in the research process, or a clear willingness to. We automate parts of analysis and reporting and everyone on the team uses itestimating your own work and flagging early when it will not fit

What you getyour projects are yours. Four researchers, no layer of people between you and the clientshort cycles, two to four weeks, several clients a year rather than one product for two years. Between projects you work on our methodology and toolinga rate reviewed regularly, as your skills and results growa structured development path with support from experienced researchersa budget for conferences and courses, and we speak at them: UX Research Confetti, Design Waystruly flexible working hoursfully paid private healthcare, sports membership, mental health support, language coursesa laptop of your choice and a second monitorfrequent team and company retreats, RPG sessions, chess tournaments, annual sailing trips to Masurian Lakes, holiday events, and more.