TikTok Shop Manager

About Foap

Foap is a trailblazing Creative Agency & Platform that connects over 4.5 million creators across 194 countries with global brands. As a trusted business partner of Facebook, Instagram, TikTok, and more, we work with Fortune 500 companies and regional challengers alike. At Foap, creativity is our heartbeat, and innovation is our mantra. 🎨Why Join Foap?

At Foap, every team member is empowered as an entrepreneur, taking on meaningful responsibilities and contributing to groundbreaking ideas. We embrace a culture that challenges the status quo, encourages collaboration, and celebrates creativity.

Ready to shape the future of Foap? Apply now and be part of our journey toward global impact and innovation!

Role Overview:

Ever wanted to be able to say 'I was there before it was cool'? Here's your shot. TikTok Shop is still brand new in the Polish market, and we're an official TikTok Marketing Partner - one of the very few agencies in the region that actually knows how this works - building the category from the ground up. Join us and you'll be learning by doing, testing what works, and setting the standards everyone else will be copying a year or two from now. If you like being first into uncharted territory, this is exactly the place.🎯 Your scope of responsibility

• Build and maintain client relationships – regular meetings, performance reports with recommendations, and proactive communication at every stage of the engagementAct as the main point of contact (SPOC) for a portfolio of TikTok Shop clients – from shop onboarding in Seller Center through seasonal campaigns, owning budgets, timelines, and GMV outcomes
• Coordinate the work of TikTok Shop Specialists assigned to your clients – task allocation, quality control, and timelinessCo-develop campaign concepts and creative strategy for shoppable content (videos, unboxings, LIVE) – brief the production team and affiliates, oversee execution and final delivery
• Partner with the Affiliate Lead to select creators for specific client campaigns (Target Collaboration) and help set commission rates within the Open/Target Collaboration strategy
• Manage day-to-day shop operations: SKU prioritization, pricing and promo recommendations, product link mapping, and monitoring listing quality and availability
• Oversee GMV Max campaigns in partnership with the performance team – product prioritization, budget recommendations, and monitoring GMV, ROAS, and affiliate conversion
• Plan and coordinate LIVE Shopping sessions – scripts, product and creator selection, results analysis, and scaling what works🎯 Who we're looking forMust have
• Min. 3 years of experience in e-commerce, social media, or a digital agency
• Experience managing client or partner relationships
• Understanding of online sales mechanics: funnels, conversion, retention, LTV
• Strong analytical skills – you read data (GMV, ROAS, conversion) and draw conclusions
• Experience coordinating team members or junior specialists
• Working proficiency in English (min. C1)

Nice to haveHands-on knowledge of TikTok as a platform and of TikTok Shop mechanics (Seller Center, Affiliate Center)

Experience with livestream commerce

• Background in influencer marketing or creator partnerships
• Familiarity with analytics tools: GA4, Shopify Analytics, TikTok Seller Center Analytics
• Experience with marketplaces🎯 Benefits:

Private Medical Care & sports cardA culture that values innovation, learning, and the impact of your ideas from day one.

Direct collaboration with our leadership team, giving you real influence on strategicdecisions.

A fast-paced environment where wins are celebrated and challenges drive growth.

Flexibility and autonomyWe're a team spread across time zones, backgrounds, and perspectives — and we think that's exactly why we build better things. At Foap, you're welcome as you are. What matters to us is how you think, not where you're from or what you look like.