Student Worker - AI Tools Administration & Governance Support

Technologies we use

About the project

Your responsibilities

• Maintaining request and approval flow for Microsoft 365 Copilot and Anthropic Claude platform.
• Supporting license request processing and following up on missing information.
• Preparing onboarding communication for new users.
• Helping maintain internal FAQs, guidance pages, and governance documentation.
• Supporting Viva Engage communities for Copilot and Claude.
• Collecting and categorizing user questions from sessions and channels.
• Preparing follow-up posts after training or Ask the Admins sessions.
• Tracking vendor/admin updates and summarizing required actions.
• Supporting reporting on usage, requests, approvals, and open issues.
• Escalating compliance, security, architecture, or unclear cases to the owner responsible.
• License and admin tracking - Managing Copilot and Claude request queues, following up on missing information, and tracking approval status.
• User support triage - Categorizing questions, answering standard queries, and escalating more complex topics.
• Onboarding - Sending onboarding materials, updating lists, and collecting feedback.
• Community support - Supporting Viva Engage posts, session follow-ups, and Q&A collection.
• Documentation - Updating FAQs, maintaining governance trackers, and keeping internal pages accurate and up to date.
• Reporting support - Preparing short status summaries for governance meetings and internal stakeholders.

Our requirements

• Above all, are genuinely curious about AI and interested in following new AI tools, features, and use cases. You use AI regularly for your own learning, exploration, or work because you are genuinely interested in it.
• Are structured and reliable.
• Have excellent Polish and English communication skills, both spoken and written, at C1/C2 level.
• Are comfortable working in an international Danish-Polish environment, with English as the main working language.
• Are comfortable using Microsoft 365 tools.
• Can keep lists, trackers, and documentation accurate.
• Want to understand how AI can be adopted responsibly in a large enterprise — not just use the tools casually.
• Can distinguish between standard admin tasks and topics that require escalation.
• Handle information responsibly and with attention to confidentiality.

Optional

• Basic understanding of Microsoft 365 Copilot.
• Interest in AI governance, compliance, or data protection.
• Experience with Excel lists, SharePoint lists, Forms, or Power Apps.
• Experience with user support or community management.
• Basic understanding of software development tools such as GitHub, Azure DevOps, or Claude Code.
• Ability to create clean slides or short internal guides.

Benefits