Solution Support Engineer 5, Python Platform

About the Team As part of the Infrastructure organization, the Engineering Enablement team helps scale Netflix’s engineering efficiency by improving how developers interact with core platform capabilities. We act as a central source of technical insight: collaborating directly with engineers, analyzing platform behaviors, identifying cross-cutting patterns, and partnering with platform teams to drive meaningful improvements.

We focus on strengthening developer workflows, optimizing platform usability, expanding paved-road tooling, and improving documentation and developer education. Our work combines hands-on technical investigation with platform-level influence.

Our Mission Enable Netflix engineers to move quickly and confidently by improving their experience with the platform and by providing high-quality technical guidance across platform domains.

Our culture is unique, and we tend to live by our values, allowing you to do your best work and grow. To learn more about Productivity Engineering, feel free to listen to this podcast.

The Role

We’re looking for a Solutions Support Engineer to help Netflix engineers build, debug, and operate applications on our Python developer platform and paved paths.

This is a hands-on engineering role for someone who enjoys solving hard technical problems, improving developer workflows, and turning recurring issues into better tools and platform capabilities.

Working Model This role is remote, with the option to work from our Warsaw office for in-person collaboration or onboarding as needed. You will work closely with teams across EMEA and the US/Canada, with core hours for this role set at 12:00–20:00 CET.