ServiceNow Integration Engineer, Assistant Vice President

Technologies we use

About the project

Your responsibilities

• ServiceNow Platform Development:
• Deliver business application needs while preserving baseline functionality with customization and extension of the platform modules.
• Designs and develops new ServiceNow applications and services.
• Refactor code for performance, manageability and efficiency.
• Drive the adoption and utilization of ServiceNow services across the organization, identifying opportunities for innovation and efficiency
• Service Delivery and Issue Resolution:
• Assists ServiceNow System Administrators with incident resolution, as needed.
• Provides mentoring and guidance for ServiceNow System Administrators.
• Takes ownership of complex business requirements and works them to completion.
• Continuous Improvement and Innovation:
• Identify and implement opportunities for automation and process optimization within ServiceNow workflows.
• Stay current on ServiceNow product developments, industry trends, and best practices to recommend improvements.

Our requirements

• Education and Experience:
• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• 4+ years of experience in professional software development.
• Experience in ServiceNow platform development.
• Technical Skills:
• Deep knowledge of ServiceNow modules, including ITSM, ITAM, ITBM, and Service Catalog.
• Proficiency in scripting (e.g., JavaScript, Glide API) and building custom workflows and integrations.
• Experience with incident, problem, and change management processes within an ITIL framework.
• Strong requirements gathering and refining experience.
• Certifications (Preferred):
• ServiceNow Implementation Specialist Certifications (e.g., ITSM, HAM, VR).
• ITIL v3 or ITIL v4 Foundation Certification.
• Certifications (Required):
• ServiceNow Certified Application Developer (CAD).
• ServiceNow CIS - Discovery
• Soft Skills:
• Strong problem-solving and analytical abilities, especially under pressure.
• Ability to communicate effectively and in a professional manner both written and orally.
• Ability to manage competing priorities and deliver results in a fast-paced environment.
• Be a team player with a positive attitude, enthusiasm, initiative, and self-motivation.
• Ability to multi-task, meet aggressive timelines and have strong work ethics.
• Note: The role requires a minimum of three days per week working from the office

What we offer

• Permanent contract from day one​
• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)​
• Gold Medical Package for employees and their families (partner and children)​
• Premium life insurance package and private pension plan​
• Wide range of soft skills training, technical workshops, language classes and development programs​
• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice​
• Variety of well-being programs​
• Additional benefits available depending on the seniority of the role

Benefits

Minimum Salary:​ zł182,004 Annual