ServiceNow Architect/Technical Product Owner

We are looking for an experienced ServiceNow Architect / Technical Product Owner to take ownership of the technical direction and evolution of an enterprise ServiceNow platform. The role combines solution architecture with technical product ownership, with a strong focus on HR Service Delivery (HRSD), platform development, integrations, and close collaboration with business and technical stakeholders.

Your responsibilities:

Act as a ServiceNow technical expert and partner for Business Product Owners and key stakeholders.

Translate business needs into functional and technical requirements, solution designs, and technical documentation.

Shape and maintain the ServiceNow platform architecture, including data models, HRSD, and custom applications.

Contribute to product roadmap planning and evaluate new ServiceNow features and technologies.

Design and oversee platform customizations, integrations, upgrades, releases, and new deployments.

Ensure solutions follow architecture, security, governance, risk, and compliance standards.

Conduct technical assessments, spikes, and Proofs of Concept (POCs).

Review solution designs and testing scenarios to ensure quality and usability.

Maintain architecture, solution, maintenance, and disaster recovery documentation.

Provide technical leadership and mentor team members across distributed teams.

We are looking for you, if you have:7+ years of ServiceNow experience, including hands-on design, development, administration, and deployment.

Strong practical experience with ServiceNow HRSD – must have.

Strong knowledge of ServiceNow architecture, data models, custom applications, and Studio application management.

Hands-on experience with JavaScript, client- and server-side ServiceNow scripting and Jelly; knowledge of AngularJS, HTML, CSS, and XML.

Experience with ServiceNow integrations and technologies such as REST/SOAP APIs, Web Services, SSO, SAML, and LDAP.

Understanding of platform security, governance, risk, and compliance; experience with GRC/IRM is an advantage.

Strong knowledge of ITIL and practical experience with Agile/Scrum.

Experience translating business requirements into scalable technical solutions and supporting product roadmap decisions.

Proven technical leadership and mentoring experience.

Strong stakeholder management, communication, problem-solving, and prioritization skills.

Professional working proficiency in English.

We offer:

Participation in interesting and demanding projects.

Flexible working hours.

A great, non-corporate atmosphere.

Possibility to work remote or hybrid (2 days per week from the office).

Opportunities for development and promotion.

Attractive package of benefits.

We reserve the right to contact the selected candidates.