Senior Technical Program Manager

Senior Technical Program Manager | Remote

You will:

• Own end-to-end delivery of cross-team technology programs and strategic technology initiatives, including the launch of services in new markets
• Define problems, gather requirements and identify risks independently, without a ready-made plan or task list
• Build program plans, roadmaps, milestones and critical paths
• Ask the right questions about regulations, business processes, customer impact, system dependencies and local market requirements
• Manage cross-team dependencies, risks and integration points, resolving priority conflicts before they become blockers
• Run governance: steering committees, decision reviews and readiness checks
• Maintain RAID logs, status reviews and rollout reviews
• Define and track program KPIs against business outcomes, making decisions based on data
• Cover non-functional requirements (SLA/SLO, security, operability) and document key architecture and integration decisions
• Coordinate vendors and third parties at SLA/OLA level
• Work with Engineering, Product, Design and Operations, and keep Senior Directors, Heads of Departments and Executives informed on status, risks and decisions
• Apply AI systematically in the daily work of the program (reporting, readiness testing, metrics validation)
• Lead retrospectives and mentor junior TPMs

You bring:

• 6+ years in technology program/project management, including 3+ years of multi-team, end-to-end delivery at program level (not just project level)
• Proven experience working with senior stakeholders (Senior Directors, Heads of Departments, Executives) in an international environment
• A strong technology background, ideally from engineering, architecture, technical delivery or solution design, including the ability to analyze system architecture and read architecture diagrams without support from the technical team
• The ability to hold substantive conversations with architects, engineers and technical leaders as an equal partner
• A holistic view of business, operations and technology, and the ability to translate business needs into technical language and back
• Maturity and independence in an ambiguous environment, and the ability to spot potential risks before they appear in the project
• A stable career path with logical growth and an adequate scale of responsibility
• Technical higher education (Computer Science, engineering, IT or a related field)
• Knowledge of Agile, Kanban, Lean and Six Sigma
• Proficiency in Jira, Confluence and MS Office
• SQL basics and at least one programming language
• Fluent English (able to lead business conversations at executive level) and fluent Polish