Junior/Mid Business Analyst IT

Falck is an international provider of emergency response, assistance, and healthcare services, headquartered in Copenhagen. You will join the Digital Enablement team within Falck's Data, Insights & AI department, which leads AI enablement and adoption across the organisation.

The Business Analyst supports the build-out of Falck's AI landscape, working across FalckGPT, Falck's enterprise AI assistant used by employees throughout the organisation, and the wider portfolio of AI initiatives. The role uncovers where AI can create value, translates business needs into clear requirements, and provides the analysis that underpins product decisions.

In this role, you are the bridge between the business and the technical team. You get close to actual adoption of the tool, document users' expectations and feedback, and make sure that understanding reaches the people who build the tool.

You do not need to meet every requirement above. If the role speaks to you, we encourage you to apply.

This role offers broad exposure to AI work at an early career stage. You will work directly with colleagues across the business, the technical team, and the team leading AI enablement across Falck, and gain practical experience in how a large, multi-national organisation adopts and scales AI.