IT Support Analyst

Lovisa Poland Zobacz wszystkie oferty

Bielany Wrocławskie

W skrócie

IT Support Analyst needed for retail company Lovisa in Bielany Wrocławskie, PL. Responsibilities include Level 1 & 2 technical support for stores, support centers, & warehouses. Requires IT education, English proficiency, and analytical skills. Benefits include global exposure and team development.

Słowa kluczowe

it support technical support hardware maintenance network infrastructure it security ticket management english german italian french dutch

Skrót przygotowany przez AI na podstawie treści ogłoszenia.

Lovisa is fast-fashion Retail

Lovisa is global, and its growth is infectiously energetic

See us at careers.lovisa.com

The Role

IT Support Analyst provide Level 1 and technical support for Lovisa Stores, Support Centres, and Warehouses.

The Team maintain hardware, server/network infrastructure, PCs, and peripherals, while ensuring IT security and assisting with new store setups. They collaborate with other IT teams to resolve incidents worldwide and contribute to continuous service improvement.

About You

Education in Information Technology or related discipline.
Strong written and verbal communication skills
Analytical mindset with a proactive, can-do attitude.
Ability to manage tickets and reports with punctuality and accuracy.
Flexible, coachable, and able to work outside normal business hours when needed.
Knowledge of English is essential
Other European languages are a plus, particularly German, Italian, French or Dutch.

Benefits

Opportunity to work with a global service delivery function.
Exposure to various IT services across different regions.
Part of a supportive team with ongoing development opportunities.
Contribution to company projects and operational priorities.

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.