IT Governance Manager (Individual Contributor) | f/m/d

About UsERGO Technology & Services S.

A. (ET& S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

About the roleAs an IT Governance Manager, you will be accountable for defining, institutionalizing, and enforcing the Group-wide IT governance framework across all Technology Towers. You will work closely with C-level executives and senior leaders, shaping how IT operates globally, ensuring regulatory compliance, and aligning technology decisions with corporate strategy and Board expectations. Your role will have direct, enterprise-wide impact on the IT operating model, governance structures, and risk posture. How you will get the job doneleading the definition, implementation, and continuous improvement of the Group-wide IT governance framework, including policies and standardsdefining and enforcing governance principles across business units and geographies, ensuring structures are binding, auditable, and regulatory-compliantadvising C-level executives on IT governance, risk exposure, and standards rollout, preparing high-quality materials for executive committees and Board-level decision-makingdriving harmonization and maturity of governance practices across regions, ensuring transparency of standards, service quality, and operational effectivenesssteering governance-related transformation initiatives with Group Technology-wide impactsupporting the creation and review of IT strategy to ensure alignment with business requirementscoordinating and aligning with regional and functional stakeholders to secure consistent adoption of Group governance standards

• Skills and experience you will needfluency in English (written and spoken business language)master’s degree (or equivalent) in Information Technology, Business Administration, Finance, Law, or a related disciplinesignificant experience in IT governance within global, complex, matrix organizations (ideally in Insurance, Reinsurance, or Financial Services)strong knowledge of IT governance frameworks (e.g. COBIT, ITIL, ISO standards) and regulatory environmentssolid understanding of IT risk management, outsourcing governance, cloud governance, and operational resilienceproven experience advising C-level stakeholders and preparing executive/Board-level materialsexcellent stakeholder management and influencing skills at senior/executive levelstrong analytical, conceptual, and communication skills, with the ability to simplify complexity and lead through expertise
• Nice to haveGerman language skillsexperience in insurance, reinsurance, or broader financial servicesprior involvement in large-scale IT transformation or operating model redesign initiatives
• Perks & BenefitsLet's be healthy
• Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smartWe organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be funCompany-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!