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TP Polska

Czech-speaking Customer Support for a Streaming Service

TP Polska Zobacz wszystkie oferty
50 PLN / godzinę
Poznań

W skrócie

Remote Customer Support role for a streaming service, requiring Czech (C1+) & English (B2). Responsibilities include handling technical, account, and subscription queries via phone. Offers PLN 50/hour gross, company equipment, and benefits. Requires 11 days of on-site training in Poznań.

Słowa kluczowe

customer support czech language english language technical support streaming service remote work call handling

Skrót przygotowany przez AI na podstawie treści ogłoszenia.

Customer Support for a Streaming Service (Czech Language)

“When people ask me if I went to film school, I tell them: ‘no, I went to films’.” – Quentin Tarantino

  • Are you looking for a fully remote opportunity you can do from anywhere in Poland?
  • Do you speak Czech at a minimum C1 level and English at B2 level?

If yes – we are looking for you!

What needs to be done?

  • Handling inbound customer calls in Czech.

  • Supporting customers with:

  • technical issues,

  • account-related questions,

  • subscriptions and payments.

​Our requirements:

  • Czech (C1+) and English (B2) proficiency.
  • Good computer skills and the ability to multitask.
  • Positive, proactive attitude towards customers.
  • Confidence when speaking on the phone.
  • Possibility to provide availability within service hours (11:00–19:00), based on your preferred schedule.
  • Participation in onboarding sessions conducted over approx. 11 days (typically between 9:00–17:00, from our office) is required to get started.
  • Higher availability (approx. 128–170h monthly) is welcome.

What we offer:

  • Civil contract.
  • 50,00 PLN gross/hour, including training time.
  • 100% remote cooperation from day one.
  • Company-provided equipment (also for training).
  • Opportunity to develop language and professional skills.
  • Access to MyBenefit platform (private healthcare, sports card, vouchers, cinema tickets, and more).
  • 1-year free Netflix subscription.
  • Possibility of long-term cooperation.

Recruitment process:

  • Phone interview + initial English check.
  • Online English test (B2 level).
  • Czech language verification.
  • Recruitment meeting with Hiring Manager (including typing test and Czech role-play).
  • Feedback regardless of the decision.

Join us and apply today!
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