Przejdź do treści
TP Polska

Customer Service with Danish

60 PLN / godzinę
Warszawa

W skrócie

Customer service role with Danish (B2/C1) and English (B1/B2) language requirements. Responsibilities include technical support for home appliances, problem diagnosis, and system entry. Offers PLN 60 gross/hour, bonus system, MyBenefit platform, and remote/hybrid work options.

Skrót przygotowany przez AI na podstawie treści ogłoszenia.

Customer Service with Danish

Hi!

We support customers of one of the largest manufacturers of home appliances/RTV equipment.

We are growing and looking for consultants who are enthusiastic and committed to serving customers.

Tasks:

  • Providing technical support to equipment users via incoming calls.​

- Diagnose and resolve technical problems.

- Providing information on products and their functionality.

- Entering requests into the system.

Our requirements:

- Fluency in Danish (B2/C1).

- Excellent command of English (B1/B2).

- Basic knowledge of household appliances (i.e. refrigerator, washing machine, TV).

- Communicative, willingness to learn.

- Ability to type quickly on a computer keyboard.

  • Preferred availability of around 120 hours per month; Project operates within hours Mon–Fri 8:00–17:00, with scheduling depending on your availability.​

We recruit remotely! Learn about the stages of recruitment:

  • Screening - initial phone or e-mail contact.
  • Language test.
  • Online interview with English language verification.
  • Information for you about our decision.

What we offer:

- Civil contract with a rate PLN 60,00 gross/h.

  • Bonus system: after reaching the appropriate tenure and KPIs, +2 PLN gross per hour, then +4 PLN gross.

- The possibility of arranging a convenient collaboration schedule.

  • Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, private medical care, ​shopping codes, cinema tickets, and much more.​

- ​How do we understand hybrid mode? ​

The possibility of switching to hybrid mode after 2 months from the office - after training and the first month of independent work with good performance. And then: 3 weeks from home, 1 week from the office.

- Opportunities for personal and language development - internal training and free access to a language learning platform are available.

- Opportunity to grow within the company's structures - we are specialists in identifying talent from among our agents through internal recruitment. This is a chance for you to build a career path....

**...

To which we urge and invite you! Apply today!**

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