Clarity PPM Administator

About the project

Join an international project for a leading company operating in the lottery and digital entertainment industry. The company provides technology and services that support lottery operations, retail and digital sales channels, and customer-facing lottery solutions across multiple markets.

Our expectations

• Hands-on experience with Clarity PPM administration and configuration
• Experience in user account and access rights management in Clarity PPM
• Experience in analyzing employee time-reporting data and resolving discrepancies between Clarity PPM and SAP
• Experience in troubleshooting Clarity PPM issues without code changes
• Experience in configuring Clarity PPM attributes and implementing user-requested improvements
• Experience in testing system functionalities and preparing test scripts
• Experience in creating process documentation and supporting/training Clarity PPM usersVery good command of English, at least B2 levelMain responsibilities
• Configuring user accounts in Clarity PPM, including assigning roles and access rights based on duties and job positions
• Configuring account parameters to enable time reporting in a format compatible with SAP posting
• Managing and analyzing reports on employee-logged hours
• Verifying discrepancies between Clarity PPM and SAP and analyzing and resolving reported errors
• Preparing reports on the volume and nature of issues resolved for users
• Supporting Clarity PPM users by troubleshooting and fixing errors that do not require code changes
• Maintaining data consistency and accuracy within the Clarity system
• Creating new attributes in Clarity PPM without requiring code changes and implementing user-requested improvements
• Creating documentation describing processes used by Clarity PPM users
• Testing new functionalities implemented during ongoing projects
• Preparing test scripts
• Training employees on Clarity PPM functionalities