Change Manager

You will join the Organizational Change Management workstream on a global implementation of a cloud learning platform (LMS/LXP) for a large international industrial company. You will work directly with the OCM Lead, who owns the strategy and senior stakeholder relationships, and take on the day-to-day delivery and coordination of OCM activities across the project lifecycle, from discovery through go-live and Hypercare.

Key Responsibilities:

• Support the Change Impact Assessment: prepare interview and workshop materials, take notes, and keep the CIA workbook and persona inventory up to date.
• Maintain the stakeholder map and track nominations, contacts and follow-ups.
• Coordinate the multi-language communication plan: draft and schedule messages, manage translation of OCM and training materials, and track client-side linguistic validation against agreed deadlines.
• Prepare readiness assessments and pulse surveys, consolidate results and build RAG dashboards for status reporting.
• Support the Change Champion Network with onboarding materials, meeting logistics, regular updates and tracking of engagement.
• Maintain the Q& A bank, talking points and FAQ materials for managers.
• Contribute to the role-based Training Needs Analysis and help build persona-based learning paths and process-oriented training materials that complement the vendor's standard content.
• Support the Super-User programme, Train-the-Trainer sessions and admin training materials (scheduling, materials, participant tracking).
• Prepare Hypercare communications and help define adoption KPIs and the handover to BAU.
• Keep the OCM tracker, RAID items and action logs current, and coordinate with other workstreams (configuration, data, testing) on dependencies and timelines.

Required Skills and Experience :

• 2–3 years of experience in change management, internal communications, L& D or a similar role on a project.
• Experience on at least one SaaS or system implementation, ideally in HR or learning (LMS/LXP such as Cornerstone, Success

Factors Learning or Workday Learning).

• Experience preparing training or e-learning materials, workshop content or communications for a large, distributed audience.
• Strong organization and follow-through: you keep trackers, deadlines and many parallel threads under control.
• Very good Excel and PowerPoint skills; experience with survey tools (e.g. MS Forms) is a plus.
• Clear, concise writing in English and comfort presenting to small groups.
• Basic familiarity with change frameworks (e.g. ADKAR/Prosci) and with how project teams work (RACI, RAID, workstreams).
• Fluent English, written and spoken.

What do we offer?

• Workplace: Primarily remote,
• Workload: Full-time / Part-time / availability of approx. 160 hours
• Type of Contract: B2B
• Benefits package (private health insurance, sports card, group insurance).
• Access to an extensive training library covering both soft and technical skills.
• Team-building events, contests, and challenges.

Who we are – in a nutshell:

Industry: We operate in the IT sector.

Clients: We support international companies in regulated industries (banking, finance, insurance, pharmaceuticals).

Services: We provide comprehensive quality control and implement modern HR platforms for employee management.