Application Support Specialist

Your responsibilities:

Monitoring, maintaining, and supporting business applications and IT systems.

Troubleshooting technical issues and providing support to end users in an enterprise environment.

Collaborating with IT teams and business stakeholders to ensure system stability, incident resolution, and SLA compliance.

We are looking for you, if you have:

Experience Level: Mid to Senior Level (3-5 years experience)

Bachelor’s degree in IT, Computer Science, or related field.

Customer-oriented mindset.

Basic knowledge of ITIL and Release Management processes.

IT Service Management expertise.

Strong communication and coordination skills.

Ability to work in a team and collaborate effectively.

Proficiency in Google tools (Gmail, Google Calendar, Google Chat/Meet).

Ability to quickly learn and adapt to new technologies and business processes.

IT Service Management expertise.

Self-organized to meet given SLAs Languages:

Mandatory: English (C1)

Nice to have: German (B2)

Technical Skills:

Strong experience in relational databases (Oracle, MS SQL, PostgreSQL).

Administration expertise in MS SQL (Mgmt Studio), MySQL, PostgreSQL, PLSQL, Unix/Linux, SharePoint, MS Access.

SQL scripting and database administration experience.

Experience working in an Enterprise Network environment.

General knowledge of Active Directory and Firewall security.

Proficiency in Windows Server (2012, 2019, 2022+), MS SQL Server, and Linux.

Knowledge of web server technologies (Apache, IIS >7).

Ability to schedule and manage batch SQL database scripts.

Nice to have: AWS Cloud experience.

Nice to have: API integration experience via Mulesoft. Preferred Experience:

Experience in pharmaceutical industry or international company, especially in areas such as SHE, Facility Management, Logistics, Supply & Disposal, and Engineering/Construction

Familiarity with programming languages (HTML, ASP, SQL, VBA, VBS, CMD/DOS, JavaScript, Java, PowerShell, Python).

We offer:

Participation in interesting and demanding projects.

Flexible working hours.

A great, non-corporate atmosphere.

Possibility to work remote or hybrid (2 days per week from the office).

Opportunities for development and promotion.

Attractive package of benefits.

We reserve the right to contact the selected candidates.