Customer Support with Swedish for SAS Airlines

Concentrix CVG International Show all offers

9750 PLN / month

Warszawa

22 days ago

In short

Customer Support Specialist for SAS Airlines in Warsaw. Provide assistance to premium clients, manage flight bookings, troubleshoot issues, and build customer relationships. Requires C1 Swedish, B2 English, customer service experience, and organizational skills. Offers gross monthly salary of 9750 PLN, social benefits, medical care, life insurance, and career development.

Keywords

customer service travel flights reservations troubleshooting Amadeus Swedish English

AI-written summary based on the listing content.

Your responsibilities:

Provide assistance to our premium clients, ensuring their journeys are comfortable.

Assist partners in selecting flights, products, and the proper payment methods and taxation codes .

Navigate the world of airline fares, selecting layovers and destinations in accordance to client budget and needs.

Understand customer needs and solve their travel issues with empathy and care.

Build unbreakable relationships with your customers by becoming their guide on the journey.

Troubleshoot AMADEUS code and ensure reservations are made correctly and verified

Our Requirements:

Fluent in, Swedish (C1) and English (B2 level), formal in speech and writing.

Naturally helpful, with the enthusiasm and a professional demeanor.

Active listener who communicates without problems.

Attention to detail with high troubleshooting skills.

Highly organized with an ability to multi-task.

Experience in Customer Service industry.

What we offer:

Salary: 9.750,00 PLN, gross monthly; Labour contract

Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge, We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.

Staff discount on purchasing SAS flight fares.

Skill Development: Gain new skills through comprehensive training programs.

Career Path: Enjoy rapid advancement and professional growth in a dynamic environment, pioneered by a sponsored Linkedin Learning account.

Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.