Customer Support with German for SAS Airlines

Concentrix CVG International Show all offers

Warszawa

21 days ago

In short

Customer support role for SAS Airlines in Warsaw. Responsibilities include assisting premium customers with travel bookings, payments, and resolving issues via chat/phone. Requires fluent German (C1) and good English (B2), with strong communication and organizational skills. Offers hybrid work after 6-9 months, social benefits, medical care, and life insurance.

Keywords

customer support travel booking airline industry german language english language problem solving communication organization

AI-written summary based on the listing content.

Your responsibilities

You’ll be the friendly voice (or message!) our premium customers hear first when they need travel help. 🗺️Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks. 💳Jump in and save the day when someone’s travel plans hit a bump. 🦸Chat or talk with passengers — whatever helps solve their problem fastest.

Create real connections. We want customers to remember you — the awesome human who helped them out. 😊Our requirements

You speak German fluently (C1) and your English is solid too (B2).

You’re positive, patient, and open to whatever the day brings. 🌄You listen first, then speak clearly and confidently. 😎You’re organized, on top of things, and can juggle tasks without dropping the ball. 🤹What we offer

Work for the largest, well-known Nordic 5-star airline - SAS.

After mastering the in the office for 6-9 months, enjoy the 50% of hybrid lifestyle—where home office means your couch is now a legitimate workstation!

Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance.

Embrace an international and diverse work environment that broadens your horizons.

Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.