Customer Service Coordinator (Portuguese & English)
In short
Customer Service Coordinator needed in Poznań. Responsibilities: process sales orders, manage customer accounts, advise on products, and liaise with sales/supply chain. Requires fluent Portuguese, communicative English, MS Office, and SAP knowledge. Spanish is a plus.
AI-written summary based on the listing content.
Process sales orders received from customers, sales agents and internal teams., Submit requests to create new customer accounts and update existing customer records., Provide professional advice on our product range., Proactively inform customers about current promotions and marketing activities., Work closely with the Sales team, Supply Chain and the distribution centre., Manage and maintain customer portals., Enter and update orders using SAP (full training will be provided!)., Communicate with customers by email and telephone.. Fluent Portuguese (written & spoken) and communicative English, Customer- and detail-oriented, Good command of Microsoft Office (Word, Excel, PowerPoint), Excellent communication skills, Team spirit, Spanish language, Customer service experience, Knowledge of SAP and/or Salesforce, Ability to learn quickly, Basic commercial awareness, Polish language
| Published | 2026-06-27 |
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