Customer Support for a Streaming Service (Czech Language)

Customer Support for a Streaming Service (Czech Language)

“When people ask me if I went to film school, I tell them: ‘no, I went to films’.” – Quentin Tarantino

Are you looking for a fully remote job you can do from anywhere in Poland?

Do you speak Czech at a minimum C1 level and English at B2 level?

If yes – we are looking for you!

What needs to be done?

• Handling inbound customer calls in Czech.

• Supporting customers with:

• technical issues,

• account-related questions,

• subscriptions and payments.

Our requirements:

• Czech (C1+) and English (B2) proficiency.
• Good computer skills and the ability to multitask.
• Positive, proactive attitude towards customers.
• Confidence when speaking on the phone.
• Availability for an 11-day training (schedule organized by the company) – fully remote and paid.
• Availability within service hours (11:00–19:00, 7 days a week​), schedule agreed individually.
• Preferred availability between 128–160 hours is a plus.

What we offer:

• Civil contract – indefinite period.
• 50,00 PLN gross/hour, including training time.
• 100% remote cooperation from day one.
• Company-provided equipment (also for training).
• Opportunity to develop language and professional skills.
• Access to MyBenefit platform (private healthcare, sports card, vouchers, cinema tickets, and more).
• 1-year free Netflix subscription.
• Possibility of long-term cooperation.

Recruitment process:

• Phone interview + initial English check.
• Online English test (B2 level).
• Czech language verification.
• Recruitment meeting with Hiring Manager (including typing test and Czech role-play).
• Feedback regardless of the decision.

Join us and apply today!