Customer Service Coordinator (German & English) – Parker, Yankee Candle

Newell Poland Services Sp. z o.o. Show all offers

Poznań

1 month ago

In short

Customer Service Coordinator with German & English fluency needed in Poznań. Responsibilities include processing orders, advising on products, and managing customer portals. Requires good MS Office, SAP/Salesforce knowledge, and strong communication skills.

Keywords

SAP Salesforce Microsoft Office Customer Service Order Processing Sales Support German English

AI-written summary based on the listing content.

Process sales orders received from customers, sales agents and internal teams., Submit requests to create new customer accounts and update existing customer records., Provide professional advice on our product range., Proactively inform customers about current promotions and marketing activities., Work closely with the Sales team, Supply Chain and the distribution centre., Manage and maintain customer portals., Enter and update orders using SAP (full training will be provided!)., Communicate with customers by email and telephone.. Fluent German (written & spoken) and communicative English, Customer- and detail-oriented, Good command of Microsoft Office (Word, Excel, PowerPoint), Excellent communication skills, Team spirit, Customer service experience, Knowledge of SAP and/or Salesforce, Ability to learn quickly, Basic commercial awareness, Polish language