Travel Advisor for Nordic Premium Airline SAS with Japanese

Your responsibilities:

You’ll be the friendly voice (or message!) our premium customers hear first when they need travel help.

Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks.

Jump in and save the day when someone’s travel plans hit a bump.

Chat or talk with passengers - whatever helps solve their problem fastest.

Create real connections. We want customers to remember you - the awesome human who helped them out.

Our requirements:

You speak Japanese fluently (C1) and your English on B2 level.

You are positive, patient, and open to whatever the day brings.

You listen first, then speak clearly and confidently.

You’re organized, on top of things, and can juggle tasks without dropping the ball.

Available to support our clients during night shifts.

What we offer:

After mastering the in the office for a few weeks in a modern office located in the heart of Warsaw, enjoy the hybrid lifestyle—where home office means your couch is now a legitimate workstation!

Work for the largest, well-known Nordic 5-star airline - SAS.

Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance.

Attractive bonus for recommending your friends to work with us.

Gain new skills through comprehensive training programs.

Enjoy rapid advancement and professional growth in a dynamic environment.

Connect with colleagues from around the world, broadening your cultural horizons