Technical Support Engineer (German)

As a German speaking Technical Support Engineer, you will provide end-to-end technical support to our clients. You will handle incidents and service requests from initial contact through troubleshooting, resolution, coordination, documentation, or appropriate handover. You will support clients via phone, ticketing system, remote support sessions, and other communication channels. You will also work with monitoring alerts, callbacks, hardware-related requests, quotations, and service-related administrative tasks.

How you’ll make an impact at ZaWin

At ZaWin your work transforms the way thousands of dentists lead their practices. You will help them focus on what they most like and signed up for – actual dental work – by building a cloud-driven practice that enables them to lead their company at a mouse click easily. Don’t you think you can do it? If you love what you do, we’ll prove it to you.

About Us

At Zawin, we’re not just transforming dental operations; we’re shaping the future of an entire industry. As we accelerate digital transformation, our cutting-edge software streamlines processes enhances patient experiences, and boosts profitability through automation and advanced workflow tools. Having been the Swiss market leader for 40 years doesn’t keep us from challenging ourselves – and we thank our competition for having to do so. Our ongoing transformation is not just about reshaping the dental industry; it’s about crafting a workplace where positive values thrive, and employees play a pivotal role in bringing dentistry into the digital age. Join our journey as we lead the development of cloud-based Managed Services, embarking on ambitious projects that redefine the landscape.