Team Leader with Turkish

Location: Kraków

Office attendance: 2/3 days per week in the office

Contract of employment: full-time

Level: Junior/ Mid

Recruitment process: online

About your future employer:

Our Client is a global manufacturing company with a strong international presence across Europe, Asia, and America. They offer diverse training and development opportunities, as well as the chance to grow your career through international projects and cross-departmental experiences.

Team Leader with Turkish

As an Team Leader, you will be responsible for leading and developing a team supporting end-to-end order management processes. You will play a key role in ensuring high-quality customer service, efficient order execution, and strong collaboration across supply chain functions. This position combines operational responsibilities with people management and continuous improvement initiatives.

Responsibilities:

• Lead, motivate, and develop a team of Order Management Specialists
• Oversee daily operations related to order processing, delivery coordination, and customer communication
• Ensure timely and accurate execution of customer orders
• Monitor team performance, set priorities, and support workload distribution
• Act as the main escalation point for complex customer or process-related issues
• Collaborate with Sales, Logistics, Customer Service, and other departments to ensure smooth operations
• Drive process improvements and support implementation of best practices within the team
• Support onboarding, training, and knowledge development of team members
• Monitor KPIs and ensure service levels are met
• Build and maintain strong relationships with key stakeholders and customers

We offer:

• Comprehensive training to ensure success in your role
• Technical or managerial career path (everyone can develop their leadership skills)
• Be a part of a truly awesome team in a well - located office in Kraków
• Opportunity for professional development in an international environment and for increasing your abilities and skills in various areas
• Life insurance
• Private medical care
• Flexible working hours
• Great atmosphere and comfortable working conditions
• Stable job and cooperation with friendly and high qualified team
• Soft skills development
• Integration events
• International team and non-corporate work enviroment

Recruitment proces:

1. Short interview with Antal Consultant
2. Interview with HR
3. Interview with HR & Hiring Manager
4. Employment