Site Operations Manager (m/w/d)

Voi is Europe's leading shared micromobility operator working to create towns and cities made for living, free from congestion, noise and pollution.

At Voi every single role has an impact in their domain, whether it's ensuring that our vehicles are out on the streets, setting up entities in new markets or developing the app - you will be a part of building a company and shaping a new industry.

As a Voiager, we offer you a friendly and fast-paced workplace where you can bring your whole self to work, regardless of who you are. What is most important to us is how you treat others and what skills and value you bring to our team. Are you ready to become a Voiager?

Your tasks

Your mission at Voi

The Site Manager is responsible for ensuring our operations run as smoothly, safely and efficiently as possible by leading our fleet operations team. As we continue to expand in Germany, you will be responsible for the newly launched Warehouse in Hamburg. In this role, you will play an integral part in Voi’s performance by combining people management with process improvement and execution. This will include:

• Supervising and ensuring high performance in the teams, fostering a sense of teamwork and belonging across all warehouses.
• Ensuring best in class standards for our scooters by working with the team to make sure we provide the highest service for our end users.
• Collaborate with internal stakeholders to plan and structure the workflow in the field and warehouses, including shift planning, following up on performance and implementing standard operating procedures.
• Working hands-on with the maintenance and repairs of vehicles to ensure a high quality standard, extend vehicle lifetime and minimize cost.
• Act as a safety role model and work actively to create and maintain a safe work environment. You will be managing all the people in our warehouses.
• Be the point of contact for external parties e.g. 3PL:s, landlords, staffing agencies and local business associations.
• Collaborate with our Talent Acquisition in screening and interviewing new team members, owning their onboarding and training them on in-field and warehouse tasks

For this role, some of the benefits included are:

• Health: A free Urban Sports Club Classic package (worth €59 a month), plus access to our Employee Assistance Programme whenever you need support
• Time off: 30 paid vacation days a year
• Ride: Unlimited Voi rides through Voi4Business — on and off the clock
• Future: After probation, we contribute 4.5% of your salary to your pension every month through Allianz
• Community: Summer Summit, Winter Summit, Voi birthday celebrations and regular team events
• Cover: Through our partnership with BG Verkehr, you're covered for accidents to, from and at work
• Referrals: Bring in a great colleague and earn a referral bonus of €1,000–3,000, depending on the role

Your profile

What you'll need to embark

We’re looking for a leader with a strategic mindset who also enjoys working hands-on and has experience working with multiple projects and stakeholders in a fast-paced environment. In addition to being fluent in German and English, we believe the right person has:

• 3+ years of previous work experience including experience from managing teams
• General knowledge of digital work tools (MS-office, G-suite, ERP systems) and data tools (e.g. Tableau).
• General understanding of business management, financial and leadership principles.
• Excellent communication skills, leadership training and conflict resolution.
• A valid driver's license for Germany

What we offer

Why Voi?

Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:

• Join Europe's #1 micromobility company
• Get “skin in the game” through our employee options program and play a crucial part in developing our warehouses
• Enjoy 30 vacation days per year and an annual benefit allowance
• Have a direct impact on our continued success and the development of the micromobility industry in Germany.
• Work with inspiring, motivated and fun colleagues towards a common goal

Alternative Job Titles:

Branch Manager, Regional Manager, Operations Manager, Facility Manager, Department Manager, Plant Manager, Center Manager

Are you ready to become a Voiager?

Contact

https://careers.voi.com/pages/voi-deutschland