ServiceNow HRSD Developer

SNI is serving as a trusted IT Outsourcing partner in line with the needs of World's most prestigious firms and carried out successful projects worldwide.

Scope:

Design, configure, and enhance ServiceNow HRSD modules (Case & Knowledge Management, Employee Center, Lifecycle Events)

Build and customize HR workflows, services, catalog items, and UI policies

Support and develop integrations with SAP SuccessFactors (employee data, onboarding, org structures)

Configure and maintain APIs, IntegrationHub, and data mappings

• Ensure data consistency, security, and compliance across systems
• Develop automation using Flow Designer and HR workflows
• Support releases, upgrades, testing, and troubleshooting
• Collaborate with HR, IT, and business stakeholders to translate requirements into solutions
• Create technical documentation and support UAT and delivery processes
• Skills:

Strong experience as a ServiceNow Developer (HRSD)

Hands-on knowledge of:

HRSD modules (Case, Knowledge, Employee Center, Lifecycle Events)

JavaScript and Glide API

Flow Designer and Workflow EditorREST/SOAP integrations

Experience with SAP SuccessFactors integrations (Employee Central, Onboarding, etc.)

Understanding of HR processes and data models

Experience with integration tools (IntegrationHub, Boomi, MuleSoft, SAP CPI)

Knowledge of data security and HR data privacy standards

Experience in Agile environments

ServiceNow certifications (CSA, CIS-HR)

Fluent English

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