Production Engineering Specialist

We’re looking for a Production Engineering Specialist to join a global financial services and banking technology environment, supporting mission-critical platforms that power international payments and financial transactions.

You’ll work at the intersection of Production Engineering, Site Reliability Engineering, Cloud, DevOps and Application Support, helping ensure that highly available payment services remain stable, resilient and performant.

You’ll join a technically strong Production Support team responsible for Global Payments Execution, Messaging & Orchestration services, working across a broad technology landscape — from vendor platforms to internally developed microservices.

Project Details:

Workload: full-time+ Availability for 24/7 on-call support from time to time

Contract: B2B, long-term

Working model: Hybrid (2 days office 3 days remote)

What you’ll be doing

• Provide end-to-end production support, from live incident resolution through post-incident problem management and root cause analysis
• Troubleshoot complex technical issues across application, database, OS, network and infrastructure layers
• Investigate major incidents and identify root causes, using data analysis, monitoring and technical diagnostics
• Support releases, implementations and testing activities across production environments
• Develop and implement automation and locally developed solutions using Bash, Python and shell scripting
• Work with Kubernetes, Google Cloud Platform, Oracle, Kafka and Linux in a mission-critical environment
• Monitor system health and performance and contribute to performance tuning and service stability
• Support and improve CI/CD processes and automated deployment pipelines
• Identify opportunities to re-engineer processes, introduce new technologies and improve operational efficiency
• Collaborate with vendors, project teams, Incident Management, senior stakeholders and globally distributed technology teams
• Analyse data and investigate anomalies to support troubleshooting and reconciliation activities
• What we’re looking for3+ years of experience with Google Cloud Platform3+ years of experience with Oracle SQL / PL/SQL3+ years of experience with Linux and Bash2+ years of experience with Kubernetes
• Strong understanding of Oracle database architecture and components
• Experience with shell scripting and automation, particularly Bash and/or PythonGood understanding of system monitoring and performance tuning
• Strong analytical, troubleshooting and root-cause analysis skills
• Experience working in environments with frequent change and automated CI/CD pipelines
• Solid understanding of technology layers across an application landscape — storage, OS, network, database and application
• Experience working in Agile / DevOps and production support environments
• Excellent spoken and written English
• Apply now or reach out directly to discuss the opportunity.