Principal Program Manager – Safety & Security

Remitly operates offices across 15+ locations in North America, Latin America, Europe, the Middle East, and Asia Pacific — and the threat landscape around those offices has never been more complex. Geopolitical volatility, active conflicts affecting employees and their travel, and rising risk in important markets have created an urgent need for a single, expert owner of our global safety and security program.

As Principal Program Manager, Safety & Security, you will report to the Director, Global Workplace Services and ensure our preparedness, taking point when the world gets complicated. You will monitor geopolitical risk across our global footprint, advise leadership on active threat situations in markets like the UAE, India, and Central America, and command our incident response when situations escalate. You will also build the physical security foundations that underpin it all: standards, audit-ready documentation, and executive protection protocols across every office location.

You will partner with our retained global security consulting partner, which provides 24/7 global security operations center support, high-risk travel intel, and executive protection expertise. A core part of this role is managing that relationship and translating their intelligence outputs into Remitly's programs, escalation protocols, and leadership briefings.

This is not reactive security management. It is program ownership — and it requires someone who can operate across physical security, geopolitical risk, employee care obligations, and compliance simultaneously.

We're looking for a builder who is energized by global complexity, exercises judgment in high-stakes situations, and knows how to use external security expertise, translating it into programs Remitly can act on. The best security work is largely invisible. The right person for this role is motivated by exactly that.

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At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we’ve tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it’s supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we’re not just here to move money— we’re here to move our global customers forward. We’re looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that’s you and you’re ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.