Junior Quality Assurance Analyst with Spanish, French and English

📊Junior Quality Assurance Analyst with Spanish, French and English 📊

As a Junior Quality Assurance Analyst, you will be responsible for monitoring, analyzing, reporting on, and auditing operational processes.

Working closely with agents, supervisors, and support departments, you will help ensure compliance with service parameters, quality standards, and customer requirements across all interactions.

We offer: 🤝

• Employment contract.
• On-site work in Poznań. Office location: Królowej Jadwigi 43 (Marathon), Poznań, Poland.
• MyBenefit Cafeteria - receive monthly points that can be exchanged for shopping vouchers, cinema tickets, food delivery services, a Multisport card, a LuxMed package, and many other benefits.
• You will join a supportive and collaborative team that will help you build your expertise in card disputes and payment operations through structured onboarding and ongoing training.
• Collaboration in an international environment.
• Opportunity for continuous development within our organization through internal training programs, career advancement opportunities via internal recruitment processes, and free access to a language learning platform to support your personal and professional growth.

Join us and apply today! 📥

*Our recruitment process is fully remote!