IT technical Support Analyst (m/w/d)

Bank of China Ltd. Frankfurt Branch is part of Bank of China Group with its Head Office in Beijing. As China's most globalized and integrated bank, Bank of China Group, in addition to its broad presence across the Chinese mainland, maintains an international footprint in 64 countries and regions and is being considered systemically important. The Bank offers a well-established global service network and an integrated financial service system encompassing corporate banking, personal banking, financial markets and other commercial banking business providing its customers with comprehensive services and financial solutions based on global expertise. In Germany, Bank of China Ltd. Frankfurt Branch commenced operations in 1989, being the first Chinese bank to establish in the country. With additional locations in Berlin, Düsseldorf, Hamburg and Munich, Bank of China Ltd. Frankfurt among the Chinese banks in Germany is currently the largest in terms of business scale and service offering. With its additional role as RMB Clearing Bank authorized by the People's Bank of China and as Bank of China's global Euro Clearing Center, Bank of China Ltd. Frankfurt Branch is the trusted partner for a wide range of international and domestic corporate clients, including DAX- and MDAX companies, financial institutions, and private customers.

Bank of China is pursuing a path of sustainable strategic development with a view to further strengthen its position as a leading international bank actively supporting Sino-German co-operation. Motivated and ambitious employees are the foundation for our Bank's further expansion. If you are interested to join our international team in Frankfurt, we are currently offering a position in our Financial Technology Department at the earliest possible date:

IT technical Support Analyst (m/w/d)

Key Responsibilities:

• Pricing and execution of foreign exchange products as well as money market products for corporate clients, institutional clients, other branches, and the head office in Beijing.
• Responsible for IT Helpdesk Support.
• Server and storage Administrator (Linux, Windows Server, Storage). Administration of Windows Server 2003, 2008 and 2012; Active Directory, security policies, DHCP server, DNS server, print server, file server, Hyper-V, WSUS, etc.
• Installation and configuration of computer operating systems.
• Direct support to end users in the usual problems with office software (MS Office, Windows, Adobe, etc.).
• Software and Hardware troubleshooting.
• Local network troubleshooting. Network communication management.
• Support of global and local banking applications.
• Responsible for the operation of different production systems and deployment of test and production environments.
• Administration of Virtualized Environments
• Backup Administrator (SQL, and Oracle Database backup and VM Backup Solution).
• DBA (Oracle and SQL) including version migrations and patching.
• Manage DRP tests of all the infrastructure assets.
• IT basic infrastructure management.
• Powershell or Shell scripting. for automatic task execution.
• SRM Plans.

Desired skills & experience:

• Bachelor degree or above in Computer science, Software Engineering, or a related field
• Prior experience in IT support or Helpdesk is preferred, experience in the banking or financial industry is a plus
• Knowledge of network management and familiarity with the principles and configuration of network devices including switches, routers and firewalls are preferred.
• Strong service mindset, excellent communication skills and team player.
• Excellent oral and written communication in English and Germany.

What we offer:

• Exciting challenges in a dynamic, multinational company
• Performance-related remuneration including a variety of additional benefits (free job ticket, meal and fitness allowance, capital-forming benefits, company pension scheme, etc.)
• Individual training opportunities
• Optimal public transport connections in the heart of the city of Frankfurt

Contact:

Location: Frankfurt am Main Homepage: www.bankofchina.com/de/

Apply now

[email protected]

BANK OF CHINA LIMITED Zweigniederlassung Frankfurt Bockenheimer Landstraße 24 60323 Frankfurt am Main