IT Support Specialist

Technologies we use

About the project

Your responsibilities

• Taking care of fast and professional service of requests
• Receiving and recording service requests
• Resolving technical problems
• Coordinating prompt and appropriate responses to requests, including forwarding enquiries and monitoring the subsequent process

Our requirements

• Highly developed communication and teamwork skills
• Ability to think analytically and quick solving of the real causes of problems
• Good knowledge of Microsoft systems and software (Windows, Office, Active Directory)
• Ability to explain technical issues in a way that is accessible to users
• Very good knowledge of English
• Availability to office work shifts between 8:00-18:00
• On-site work from the office in Opole

Optional

• Experience in customer service

What we offer

• Real influence on the technologies and solutions we use, the opportunity to create projects in line with your own ideas. We value your point of view!
• Work on global applications in a dynamically changing industry, including travel
• Training and competence development (we share knowledge internally, attend conferences and courses)
• Subsidies for medical insurance and life insurance
• Subsidies for a multisport card
• Subsidized vacations at attractive prices and locations (for you and your closest ones)

Benefits