HR Administration & Process Lead | f/m/d

About Us

ERGO Technology & Services S.

A. (ET& S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

How you will get the job done

• Designing, implementing, documenting, and continuously improving HR processes, procedures, guidelines, and controls in line with business needs, HR best practices, and compliance requirements
• Overseeing HR administration processes (e.g., onboarding and offboarding) throughout the employee lifecycle, ensuring accurate and timely execution of employment-related activities
• Coordinating the creation and updating of policies, guidelines, and work instructions to ensure compliance with internal procedures and applicable legal requirements
• Monitoring labor law developments and other internal and external regulations impacting HR processes
• Monitoring compliance with HR regulations, standards, and control requirements
• Identifying process improvement opportunities and driving standardization, simplification, and operational excellence initiatives
• Supporting HR teams during internal and external audits, including preparing and providing required documentation and data

Skills and experience you will need

• Fluency in Polish and English
• Experience in HR administration and employee lifecycle management
• Knowledge of HR processes and continuous improvement methodologies
• Experience managing HR policies, governance frameworks, and documentation
• Strong understanding of labour law, compliance requirements, and internal controls
• Project and change management experience within an HR environment
• Exceptional collaboration, communication, and stakeholder management skills
• Ability to work effectively in cross-functional and international teams

Perks & Benefits

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!