European PMO Manager

Technologies we use

Your responsibilities

• Partnering with Change Management and IT Delivery teams to build and standardise a Project & Programme Management capability across all European markets.
• Driving the development and adoption of portfolio prioritisation frameworks, project governance standards, reporting processes and delivery assurance practices.
• Establishing a high-performing PMO service that ensures change investments are effectively governed, resources are optimally allocated and business benefits are realised.
• Providing portfolio-level insight and assurance through management information (MI), including budget oversight, benefits tracking and risk management across European markets.
• Developing and maintaining portfolio dashboards and executive reporting to support strategic decision-making.
• Working closely with the Global PMO Lead to continuously enhance the Change function by introducing best practices, governance frameworks and capability-building initiatives.
• Owning, administering and continuously improving the organisation's Project Portfolio Management (PPM) tool, ensuring data accuracy and timely reporting.
• Collaborating with the Delivery Assurance Lead to maintain high standards of project and programme delivery.
• Acting as a trusted advisor and subject matter expert for PMO, portfolio management and governance-related matters.
• Driving continuous improvement of portfolio management processes, tools and service offerings.
• Supporting European Change Risk Management by providing insight and reporting against key risk indicators.
• Leading portfolio governance forums involving senior stakeholders from multiple European markets.
• Coordinating a complex portfolio of strategic change initiatives with significant business impact, risk and organisational complexity.
• Leading, developing and managing team members located across different countries and markets.

Our requirements

• Strong stakeholder management skills with the ability to influence, negotiate and align priorities across diverse local and Group-level stakeholders.
• The ability to create clarity and drive progress in ambiguous or rapidly changing environments.
• Excellent analytical and problem-solving capabilities, particularly when managing complex issues and competing priorities.
• A collaborative and facilitative approach to portfolio management within matrix organisations.
• Exceptional communication and presentation skills, with confidence engaging stakeholders at all organisational levels.
• Strong written and verbal communication skills in an international business environment.
• Expertise in portfolio management methodologies, governance frameworks and PMO best practices.
• Experience working across multiple countries and culturally diverse teams.
• Proven experience leading and developing a PMO function.
• Experience managing project portfolios within Change and/or IT environments.
• Hands-on experience with Project Portfolio Management (PPM) tools.
• Good understanding of both Agile and Waterfall delivery methodologies.
• A university degree or equivalent qualification, preferably in IT, Finance or a related discipline (preferred).

What we offer

• Stable employment – 93% of people are employed under an employment contract for an indefinite period.
• Safety – we have been on the Polish market for 29 years.
• Friendly work environment – we have received the Top Employer award 13 times in a row.
• Hybrid work – we usually meet in the office twice a week (Dworzec Gdański metro station).
• Extra 3 days of paid leave – if you use all your leave in a given calendar year.
• Private medical care with appointment guarantee service (Medicover).
• Full implementation under the supervision of a mentor, including a package of professional implementation training.
• Access to the development platform, including e-learning training, podcasts and webinars.
• Activities supporting development in the organization, e.g. the "Effective Manager" training series for people holding managerial positions.
• Business telephone (also for private use).
• Access to the ProviBenefity cafeteria platform, which is supplied with a monthly amount to be used, or subsidies for your Multisport card - you choose from 5 types of cards.
• Life insurance (UNUM Życie TUiR S.A.) on preferential terms.
• Christmas benefits and co-financing for the "Holidays under the pear tree" holiday for you and your children.
• Psychological support for employees, including: care of a psychologist (including children's), psychotherapist, dietician, coaching.

Benefits

W Providencie możesz pracować w takich obszarach, jak:

• Administracja (Centrum Operacyjne w Katowicach)
• Analityka (business intelligence, hurtownia danych, ryzyko kredytowe)
• Finanse, księgowość, HR
• IT (service delivery, architecture, change&transformation, infrastructure, security )
• Komunikacja, corporate affairs
• Marketing, PR
• Obsługa klienta (call centre, windykacja)
• Prawo, bezpieczeństwo informacji
• Rozwój produktu, rozwój sprzedaży
• Sprzedaż
• Zarządzanie projektami

Tak pracujemy

• BUILDING A BETTER WORLD THROUGH FINANCIAL INCLUSION
• Cel firmy, czyli Building a better world through financial inclusion, zobowiązuje nas do działań wpływających na dobrostan wszystkich naszych interesariuszy:
• Tysiącom Doradców Klienta oferujemy możliwość zarobku i budowania relacji z innymi w dogodnym dla siebie czasie.
• Naszym klientom proponujemy produkty, dopasowane do ich możliwości i potrzeb, dzięki którym mogą realizować swoje plany.
• Dbamy o naszych pracowników, proponując im liczne programy rozwojowe i wellbeingowe.
• Edukujemy rynek, bo zależy nam by konsumenci byli świadomi swoich praw i obowiązków oraz bezpiecznie poruszali się po rynku finansowym.
• Wspieramy również lokalne społeczności poprzez przeróżne działania wolontariackie.
• Uchodźczyniom z Ukrainy zapewniliśmy kompleksowe wsparcie i ochronę.