Collections Analyst with Languages (M/K)

Zakres obowiązków Contact customers via phone and email regarding overdue invoices and outstanding balances Follow up on payment commitments and monitor customer accounts Investigate and resolve payment disputes in cooperation with internal teams Maintain accurate records of customer interactions and collection activities Send payment reminders and account statements as required Escalate complex issues to senior team members when necessary Ensure compliance with internal policies, procedures, and data protection requirements Wymagania Fluency in English (minimum B2 level) Fluency in one of the following languages will be an advantage: Dutch, Turkish, Portuguese, Spanish, French, Italian, Greek, Bulgarian, Hungarian, Slovenian, or Slovak Strong communication and interpersonal skills Confidence in speaking with customers over the phone and via email Good knowledge of Microsoft Office, particularly Outlook and Excel Previous experience in customer service, administration, finance, or accounts receivable will be an advantage, but is not required Interest in finance, accounts receivable, or business operations Oferujemy Employment based on an employment contract or B2B Possibility to work remotely Comprehensive training on collections processes, tools, and systems Supportive and collaborative international work environment Exposure to customers across European markets Ongoing learning and professional development opportunities Manpower

Group benefits package, including private medical care, MultiSport card, and life insurance