Logistics & Customer Service Specialist with German

About Royal Greenland, Royal Greenland is one of the world's leading seafood companies, specializing in high-quality seafood products sourced primarily from the cold, pristine waters of the North Atlantic and Arctic oceans. Established in 1774, the vertically integrated company has a rich history and is owned by the Government of Greenland and employs over 2000 employees. Royal Greenland focuses on sustainable fishing practices, ensuring the responsible harvesting of species like cold-water prawns, Greenland halibut, snow crab, and cod. With a strong commitment to quality and innovation, Royal Greenland supplies fresh, frozen, and value-added seafood products to markets worldwide, catering to both retail and food service sectors., Role summary, The Customer Service and Logistics Specialist is responsible for managing complex customer orders and inquiries from initial contact through order fulfilment, resolution, and follow-up., The position requires strong logistics skills to ensure effective collaboration with customers, sales teams, technical support, and internal departments. The role involves coordinating customer orders and service requests efficiently, ensuring that all issues are thoroughly investigated, appropriately addressed, and resolved in a timely manner., The specialist focuses on complex problem-solving, process improvement, and maintaining high levels of customer satisfaction and loyalty.