Travel Advisor with Russian (evenings & weekends shifts, part-time)

Concentrix CVG International Show all offers

4000 PLN / month

Katowice

21 days ago

In short

Travel Advisor role in Katowice, Poland. Responsibilities include customer support via phone, chat, and email for the Russian market, handling travel bookings. Requires Russian C1, English B2, and flexible scheduling. Offers contract, training, and development opportunities.

Keywords

customer service russian language english language call center travel industry customer support chat support email support phone support

AI-written summary based on the listing content.

Your responsibilities:

Responding to customers via phone, chat, and e-mail (outbound and inbound) - Russian market. 🪆Working with confidential travel-related customer information and treating it sensitively (hotel bookings, plane tickets). ✈️Presenting proactive, patient, empathetic and understanding attitude. 🫶Serve as a brad ambassador one of the most popular travel agency. 🌎Our requirements:

Russian language skills (C1 level) and English (min. B2 level).

Availability to work in flexible schedule (during the evenings, till 11:00 PM CET), on weekends (3 weekends per month) and local public holidays.

Previous experience in customer service/call center/tourism industry/airline industry is preferred.

Our offer:

Employment contract or civil contract.

Modern workplace in the heart of Katowice: Zabrska 19.

Full-time & part-time positions are available. Team-building events.

Fully paid training to prepare you for direct contact with customers.

Team leader support at every stage of cooperation.

Language classes: Polish and English.

Be The Best recognition program with financial award.

Game Changer Award for Top Performers.