Support Services Analyst (Level 2)

Motorola Solutions Systems Polska Show all offers

Praca zdalna

5 days ago

In short

Motorola Solutions Systems Polska seeks Support Services Analyst (Level 2) for remote/Warsaw roles. Responsibilities include addressing customer needs, resolving complex issues, and configuring software. Requires strong problem-solving skills.

Keywords

customer support problem resolution software configuration technical support cloud platform risk management

AI-written summary based on the listing content.

Noggin, a Motorola Solutions company, is a leader in integrated resilience management technology, offering a next-generation, cloud-based platform that combines 10 essential solutions into one unified system. Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations.

The Support Services Analyst (Level 2) ensures that all customer needs are addressed promptly, professionally, and accurately. You will serve as a key point of contact for resolving complex requests, problems, and inquiries while delivering exceptional service quality. Additionally, this role contributes to problem and requirements analysis, solution development, workaround documentation, and the configuration of Noggin software to implement solutions on behalf of clients.