Stażysta Customer Service (M/K)

Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries.

We Offer:

• The opportunity to gain valuable professional experience in an internationally operating company.
• Development of both soft and hard skills.
• Improvement of English language skills and intercultural communication.
• A positive and friendly workplace environment.
• Working alongside a team of helpful and experienced professionals.
• Mentoring and constructive feedback (guidance from a dedicated internship supervisor and room to develop your ideas)
• The possibility of continuing the cooperation after the internship

Task range:

• Communicate on behalf of the company on all matters related to customer service.
• Process demand forecast from the Customers, insert, and validate forecast data in ERP system.
• Maintain and secure sales data accuracy in ERP system (Baan, SAP IBP, etc).
• Process, insert and monitor Customers’ purchase orders in ERP system. Monitor data validity in the system, process changes (incl quantity, packing specifications, versions, prices, etc).
• Perform communication with Customers on purchase orders confirmations and production changes (incl over- / under-production, delays, sorting, reprint, etc).
• Perform and monitor timely finish goods supply to the Customers, issue sales documents (incl invoices), form up call offs, secure connected data accuracy.
• Participate in customers' complaints resolving. Issue CN/DN when necessary.
• Perform timely closing of production and tooling projects.

Skills:

• Student of final year/graduate of technical school
• Very good practical Excel knowledge
• Good level of written and spoken English
• Very good administrative skills, attention to detail
• A willingness to develop professionally, openness to new challenges, and strong teamwork capabilities
• Able to work independently
• Presence at least 4 days per week