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Sii Sp. z o.o.

ServiceNow Developer - ITOM & CMDB (f/m/x)

Sii Sp. z o.o. Show all offers
B2B
Hybrid
Mid
Wrocław
Szczecin
Łódź
Piła
+10
Expires Nov 21, 2026
12 days ago

In short

ServiceNow Developer (ITOM & CMDB) needed for application analysis, scripting, ITSM enhancement, CMDB/ITOM work, code refactoring, and flow building. Requires 3+ years of ServiceNow experience, strong scripting, problem-solving, and English. Based in Poland.

Keywords

ServiceNow ITOM CMDB scripting ITSM REST SOAP CSM HRSD

AI-written summary based on the listing content.

Technologies we use

About the project

Your responsibilities

  • Analyzing and troubleshooting incidents and defects in existing custom applications from root cause to fix
  • Developing and maintaining server- and client-side scripts, including Business Rules, Script Includes, Client Scripts, and UI Policies/Actions
  • Enhancing ITSM processes such as Incident, Problem, Change, and Request based on business requirements
  • Working with CMDB data and ITOM-related functionality, including Discovery and Service Mapping
  • Reviewing and refactoring legacy custom code to improve stability and maintainability
  • Building and extending Flow Designer flows, workflows, and integrations using REST/SOAP
  • Supporting enhancements for Customer Service Management (CSM) and HR Service Delivery (HRSD) as needed
  • Collaborating with team members and stakeholders across EMEA and US time zones to estimate and deliver backlog items

Our requirements

  • Minimum 3 years of hands-on experience with ServiceNow, specifically in ITOM and CMDB
  • Strong scripting skills in ServiceNow, with a focus on troubleshooting and understanding custom implementations
  • Proven ability to work independently to solve technical issues beyond standard OOTB configuration
  • Experience enhancing ITSM processes based on business requirements
  • Advanced level of English
  • Residing in Poland required

Optional

  • Advanced level of Spanish

What we offer

  • Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
  • Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
  • We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
  • Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
  • Comfortable workplace – class A offices or remote work
  • Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
  • PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
  • Investment in your growth – meetups, webinars, training platform and technology blog – you choose
  • Fantastic atmosphere created by all Sii Power People
Published 2026-10-22
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