Service Delivery Lead – Application & Service Management

Falck Digital Technology Show all offers

Warsaw

2 months ago

In short

Service Delivery Lead in Warsaw, Poland. Responsibilities include leading service delivery, vendor governance, operational performance, and people leadership. Requires bridging business needs with technology and outsourced providers for efficient digital operations. Full-time role.

Keywords

Service Delivery Management Vendor Governance Operational Performance IT Operations Digital Operations People Management

AI-written summary based on the listing content.

The Service Delivery Lead is tasked with leading and continuously improving Falck’s service delivery capabilities across internal teams and external partners, ensuring stable operations, high service quality, and efficient execution of strategic priorities.

The role is responsible for vendor governance, operational performance management, delivery coordination across multiple technology domains, and formal people leadership for assigned employees.

The Service Delivery Lead acts as a bridge between business needs, internal technology teams, and outsourced service providers, ensuring that Falck’s digital operations are delivered efficiently, consistently, and aligned to target state objectives.