Senior Rewards and People Development Lead

At HEINEKEN Kraków (HEINEKEN Business Services Poland), our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data, technology and people services, ready to „WOW” the world with our expertise, passion and pride to be GREEN.

We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open to new challenges. As a Senior Rewards & People Development Lead, you will be responsible for overseeing the delivery of programs and services related to performance management, rewards, talent development and learning within HBS. You will ensure that our People services are aligned with global frameworks and local business needs while supporting employee engagement and organizational effectiveness. Your responsibilities would include: overseeing the delivery of HBS services across performance management, rewards, talent and learning to ensure high-quality and consistent service deliverymanaging team capacity, workload and priorities to ensure effective resource allocationmonitoring SLAs and KPIs and escalating issues when requiredensuring privacy, compliance and four-eye controls are properly maintainedoverseeing the People Function knowledge base, FAQs and documentation to ensure information remains accurate and accessiblecontributing to HBS Knowledge Management and identifying opportunities to improve service quality and standardizationidentifying process improvement opportunities and supporting more efficient People Function operationsusing data and analytics to support decision-making and identify opportunities for improvementstaying up to date with relevant industry trends and enabling technologiescoordinating activities with OpCos, Centres of Excellence and Tier 1 teams to support seamless end-to-end program executionpartnering with global and local stakeholders on People Function programsacting as an advisor on performance, rewards, talent and learning-related casesleading, coaching and developing the HBS teamfostering a culture of collaboration, innovation and accountabilitydriving capability-building initiatives to strengthen team skills and expertise You are a good candidate if you have:5+ years of experience in performance management, rewards, talent development, learning or related HR rolesproven 3–5 years of experience in team management, combined with strong leadership and coaching skills to inspire and guide the teama proven successful track record in optimizing and leveraging scale in organizing service delivery for the assigned process domain

Bachelor’s degree in Human Resources, Business Administration or a related fieldstrong knowledge of performance management, rewards, talent development and learning processesstrong communication and stakeholder management abilitieshigh attention to detail and strong problem-solving skillsability to use data and analytics to support decision-makingproficiency in MS Office and collaboration tools, including Teams and Share

Pointmultilingual communication capability; fluent English and knowledge of an additional regional language would be an asset You are a perfect match if you have: experience leading performance, rewards, talent or learning activities within a shared services modelexperience working in shared services or multinational environmentsstrong experience in delivering People Processes Excellenceexperience applying insights and data analytics within People processesa strong track record of leading and developing teams At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline. #LI-HYBRID