Process Improvement Manager (Customer Care) m/f/n
InPost
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Kraków
Warszawa
Expires Nov 11, 2026
21 days ago
In short
Process Improvement Manager for Customer Care at InPost in Krakow. Responsibilities include optimizing and automating customer service processes, coordinating project teams, mapping business processes, and implementing AI/RPA solutions. Requires 2+ years of project management experience, data analysis skills, knowledge of Lean/Six Sigma, ITSM tools, basic integration knowledge, and B2B English.
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| Published | 2026-10-12 |
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