Organization Change Management Analyst IT, Assistant Vice President

Technologies we use

About the project

Your responsibilities

• Support the Global End-User Digital eXperience (GEUDX) Organization Change Management (OCM) and Communications team by applying a structured change management framework
• Understand overall transformation program goals and the effects of the upcoming changes
• Support and help maintain the Change Network, acting as a liaison between the project team and users
• Assist in defining the scope of the change management effort through active participation in multiple workshops, meetings, and individual sessions to help ensure the change results effectively meet the transformation program goals and objectives
• Prepare and conduct pulse surveys, in-person and virtual end-user events for service walk throughs, and discovery sessions with users to help uncover and map the user experiences, perspectives, pain points, expectations, and needs leveraging formal and informal approaches
• Analyze findings and create comprehensive recommendations for improving user experience
• Develop journey maps, storyboards, messaging, and training materials including videos
• Contribute to the overall change management plan including strategy, job aids, training plan, user readiness plan, communications plan, adoption risk mitigation plan, etc…
• Conduct roundtable alignment sessions as a feedback loop and stakeholder workshops
• Communicate the transformation program story through multiple channels including presentations, meetings, and informal conversations building organizational understanding about the changes to help enable a successful transformation and accelerate user adoption and increased satisfaction
• Assist with preparing dashboards that track transformation change management KPI’s

Our requirements

• Energetic self-starter who is a detailed and organized critical thinker and problem solver
• Strong collaborator with the ability to influence and represent perspectives of others
• Effective verbal and written communication skills including public speaking while tailoring the messages to the specific audience
• Good listening skills
• Creative and effective branding skills
• Team player able to work collaboratively and effectively with others in IT and the business at all levels of a global organization
• Bachelor's degree in communication, human resources, psychology, information systems, or a related study (or equivalent work experience)
• Organizational Change Management (OCM) certification or designation desired
• Experience with large-scale organizational change programs/projects
• Experience and knowledge of change management principles, methodologies, and tools
• Understands the components and value of a mature change management process
• Ability to provide direction and support developing a change strategy
• Familiarity with project management approaches and tools
• Experience with Microsoft 365 collaboration tool suite

What we offer

• Permanent contract from day one​
• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)​
• Gold Medical Package for employees and their families (partner and children)​
• Premium life insurance package and private pension plan​
• Wide range of soft skills training, technical workshops, language classes and development programs​
• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice​
• Variety of well-being programs​
• Additional benefits available depending on the seniority of the role

Benefits

Minimum Salary:​ zł182,004 Annual