Order to Cash Team Leader with German and English

Lead the daily operations of the Order to Cash (O2C) team supporting the EMEA region., Participate in process transitions, migrations, and stabilization activities, ensuring knowledge transfer and operational readiness., Coordinate daily workloads, prioritize tasks, allocate responsibilities, and ensure appropriate backup coverage and knowledge sharing within the team., Provide hands-on operational support and guidance to team members, helping resolve complex O2C accounting and process-related issues., Monitor team performance against established KPIs and SLAs, identify deviations, and implement corrective actions., Oversee key O2C activities, including incoming payment processing, account reconciliations, follow-up on outstanding and aged items, and month-end and year-end closing activities., Review and follow up complex or escalated transactions, support the resolution of discrepancies., Ensure that O2C activities comply with internal accounting policies, the Group Manual, IFRS, and applicable local regulations., improve process efficiency, accuracy, and service quality., Prepare and analyse operational performance reports, identify recurring issues, and propose improvement actions., Maintain and update Standard Operating Procedures (SOPs) and other process documentation to ensure consistent and accurate execution of activities., Support service reviews, internal customer meetings, and escalations, maintaining effective communication with relevant stakeholders.. 2 to 5 years of experience in Accounting; Strong practical knowledge of Order to Cash processes, including incoming payments, account reconciliations, outstanding item management, and month-end and year-end closing, gained through direct involvement in O2C accounting operations from junior to senior level., A solid understanding of core O2C activities., SAP, SAP 4/HANA knowledge., Previous experience in a Senior O2C Accountant, O2C Specialist, or similar operational role, with subsequent experience in coordinating or leading a team., Experience monitoring operational KPIs and SLAs, analysing performance, and identifying opportunities for process improvement., Previous team leadership or coordination experience, including workload planning, coaching, knowledge sharing, and supporting team members' development., Fluent in English and German., Strong analytical, organizational, and problem-solving skills., Effective communication skills and the ability to collaborate with internal stakeholders across different functions and regions., A degree in Finance, Accounting, or a related field would be an asset., Experience with process transitions, migrations, or automation initiatives is an asset., Knowledge of R2R processes and/or proficiency in French or another additional language will be considered an asset.